NAM Training Services

Promote User Adoption and Maximize ROI with Training from the Experts

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The training courses listed in this section are designed for customers utilizing Quest solutions. If you are a Partner seeking training information, you can access our Partner Enablement Portal in the menu to the right.

This section lists all training currently available in North America. For information regarding training outside of North America, please contact your account manager.

For an overview of the expert services we offer to assist with implementation planning, execution and ongoing optimization, please visit the Professional Services section of this site or contact us at services@software.dell.com.

Please use the link below to contact us with questions or for information specific to training within North America. If you don't find a course in this section that fits with your solution and/or training needs, please contact us to explore the options available for custom training tailored to your technical environment and business objectives.

Database Management

This tab contains the current training options for our Database Management Solutions. We will be adding updated training packages and courses as they become available.

If you do not see a course that suits your current Database Management training needs, contact us to discuss options for customized training solutions tailored to your product and requirements.

Course Title
Target Audience
Description
Duration
Delivery Format
Toad for Oracle Fundamentals - FREE
Web-based Training

General Toad for Oracle users, developers and DBAs

Self-paced, web-based course designed for Oracle professionals required to install and configure the solution, learn core features and increase productivity utilizing Toad for Oracle.  

NOTE:
 This training course is available for FREE with any Toad for Oracle bundle version 12.5 or higher. Upgrading your current Toad version to 12.5 or higher will entitle you to this offer. Please contact your local Sales Representative for further details at sales@software.dell.com

View course outline
Self-paced
6-8 hours of training and testing materials
Self-paced web course = FREE (per student)


NOTE: This training course is available for FREE with any Toad for Oracle bundle version 12.5 or higher. Upgrading your current Toad version to 12.5 or higher will entitle you to this offer. Please contact your local Sales Representative for further details at sales@software.dell.com
Toad for Oracle Fundamentals Self-paced Training
Web-based Training

General Toad for Oracle users, developers and DBAs

Self-paced, web-based course designed for Oracle professionals required to install and configure the solution, learn core features and increase productivity utilizing Toad for Oracle.

View course outline
Self-paced
6-8 hours of training and testing materials
Self-paced web course = $99 USD (per student)

Buy Now

Note: for administrators ordering on behalf of students
SharePlex 8 Implementation & Administration Training
Instructor-led Training
System administrators and backup administrators for SharePlexDesigned to provide students with the information required to install, configure, maintain and monitor the solution.

View course outline
2 days
7 hours / day
Private virtual or onsite training
Request Now

Public course calendar

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If you are an administrator purchasing Web-based Training through the eStore on behalf of the intended student, you must enter the student's email address in the contact information on the initial order form. Students are enrolled in training immediately upon purchase via the email address entered in the initial order form. To enter a different billing contact for order confirmation/invoice purposes, complete the initial order and payment information using the student's email, then select the "Next" button to continue to the "Order Review" page and select the "different billing address" link.

Orders can only be placed in single quantities at this time. Each student will require a separate order to be submitted for enrollment. If you have a large number of students to order for, it may be more expedient to contact your sales rep to place the order.

Our Database Management Public Training Calendar lists all public virtual training courses currently scheduled. Be sure to check the calendar frequently for updates.
NOTE for administrator ordering on behalf of one or more students, please review the note at the end of this calendar.

Course Title, Outline & Price
Q2 2013
Q3 2013
Q1 2014

SharePlex 8 Implementation & Administration Training
$1,680 per student

Registration ClosedRegistration ClosedRegistration Closed

If you are an administrator purchasing public training through the eStore on behalf of the intended student, you must enter the student's email address in the contact information on the initial order form. Students are enrolled in training immediately upon purchase via the email address entered in the initial order form. To enter a different billing contact for order confirmation/invoice purposes, complete the initial order and payment information using the student's email, then select the "Next" button to continue to the "Order Review" page and select the "different billing address" link.

Orders can only be placed in single quantities at this time. Each student will require a separate order to be submitted for enrollment. If you have a large number of students to order for, it may be more expedient to contact your sales rep to place the order.

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Data Protection

Listed below are the current training options for our Data Protection Solutions. If you do not see a course that suits your current Data Protection training needs, contact us to discuss options for customized training solutions tailored to your requrements.

The courses in the table below are self-paced, web-based training courses which provide students with the ability to review and work through the materials as frequently as they would like for a set period of time.

Course Title
Target Audience
Description
Duration / Dates
Delivery Format

NetVault Backup Implementation & Administration
Self-paced Training

Web-based Training

IT personnel responsible for the installation, configuration and management of the NetVault Backup solution.

Self-paced, web-based training instructing students on how to install, configure and manage NetVault Backup 8.6x.

View course outline

Self-paced with approximately 8 hours of training material and 4 hours of assessment material.

Self-paced web course = $795 USD (per student) 

Buy Now

Note: for administrators ordering on behalf of students

NetVault Backup Advanced Administration Self-paced Training
Web-based Training
Existing NetVault Backup System Administrators responsible for the administration, tuning and optimization of the NetVault Backup Solution.Self-paced, web-based training for existing NetVault System Administrators - this course explains the advanced features and functions of NetVault Backup including tuning, troubleshooting techniques and system management best practices. 

View course outline
Self-paced with approximately 6 hours training material and 2 hours assessment material.

Self-paced web course = $795 USD (per student)

Buy Now

Note: for administrators ordering on behalf of students

NetVault Web-based Training BundleGet both WBT courses for 2 students at a discounted rate.

View both course outlines
Both NetVault web courses = $2,300 USD (for 2 students)

Buy Now
vRanger 7 Implementation & Administration Self-paced Training
Web-based Training
System administrators and backup administrators for the vRanger 7 solution.Self-paced, web-based training that instructs students on the essentials of installing, configuring and operating vRanger 7 to backup and restore virtual machines and individual files contained on them. 

View course outline
Self-paced with approximately 11 hours of training material.

Self-paced web course = $395 USD (per student)

Buy Now

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If you are an administrator purchasing Web-based Training through the eStore on behalf of the intended student, you must enter the student's email address in the contact information on the initial order form. Students are enrolled in training immediately upon purchase via the email address entered in the initial order form. To enter a different billing contact for order confirmation/invoice purposes, complete the initial order and payment information using the student's email, then select the "Next" button to continue to the "Order Review" page and select the "different billing address" link.

Orders can only be placed in single quantities at this time. Each student will require a separate order to be submitted for enrollment. If you have a large number of students to order for, it may be more expedient to contact your sales rep to place the order.

Monitoring

Listed below are the current training options for Foglight and Stat. We will be adding updated training packages and courses as they become available.

Foglight Training
Stat Training

If you do not see a course that suits your current Performance Monitoring training needs, contact us to discuss options for customized training solutions tailored to your product and requirements.

NOTE for administrators ordering on behalf of one or more students, please review the information at the very bottom of this page.

The current Foglight Public Training Calendar lists all prescheduled public courses currently available. Be sure to check the calendar frequently for updates. 

Course Title & Outline
Q1 2014
Q2 2014
Q3 2014Q4 2014
Foglight Fundamentals Training for APM Practitioners
Instructor-led Training
January 8
Registration Closed

March 7
Registration Closed
May 9
Registration Closed

June 13
Registration Closed
Register for
August 8
Register for
October 15

Register for
December 10

Foglight Administration
Instructor-led Training

January 6-7
Registration Closed

February 3-4
Registration Closed

March 3-4
Registration Closed
April 7-8
Registration Closed 


May 5-6
Registration Closed

June 2-3
Registration Closed

July 8-9
Registration Closed

Register for
August 5-6

Register for 
Sept 9-10
Register for
October 2-3

Register for
November 6-7

Register for
December 4-5
Foglight for SQL Server
Instructor-led Training
February 6-7
Registration Closed

March 5-6
Registration Closed

May 7-8
Registration Closed

June 5-6
Registration Closed
Register for 
August 12-13

Register for
Sept 11-12
Register for
October 6-7

Register for
December 15-16
Foglight Performance Analysis for SQL Server
Instructor-led Training
February 10-11
Registration Closed
April 14-15
Registration Closed

June 9-10
Registration Closed

July 14-15
Registration Closed

Register for
August 18-19
Register for
October 13-14

Register for
November 10-11

Register for
December 8-9
Foglight for Oracle
Instructor-led Training

February 13-14
Registration Closed

March 10-11
Registration Closed
April 9-10
Registration Closed

May 12-13
Registration Closed

June 16-17
Registration Closed
Register for 
August 25-26
Register for
October 9-10

Register for
December 1-2
Foglight Performance Analysis for Oracle
Instructor-led Training
February 17-18
Registration Closed
April 17-18
Registration Closed


June 12-13
Registration Closed
Register for
July 17-18

Register for
August 21-22
Register for
October 16-17

Register for
November 13-14

Register for
December 11-12
Foglight for .NET
Instructor-led Training
March 13-14
Registration Closed
May 14-15
Registration Closed

June 18-19
Regsitration Closed
Register for
Sept 15-16
Register for 
October 20-21

Register for
November 17-18

Foglight for Java
Instructor-led Training


January 9-10
Registration Closed

March 17-18
Registration Closed
May 19-20
Registration Closed

June 23-24
Registration Closed
Register for 
Sept 18-19
Register for
November 20-21

Foglight End User Management Training
Instructor-led Training

January 20-21
Registration Closed

March 20-21
Registration Closed
May 21-22
Registration Closed

June 25-26
Registration Closed
July 22-23
Registration Closed
Registration Closed
Foglight Transaction Recorder Advanced Training
Instructor-led Training

March 19
Registration Closed
May 16
Registration Closed
Register for
July 25
Register for
October 1
Foglight for Virtualization Enterprise Edition Administration Training
Instructor-led Training

January 13-14
Registration Closed

February 20-21
Registration Closed

March 24-25
Registration Closed
April 21-22
Registration lClosed

May 29-30
Registration Closed

June 30-July 1
Registration Closed
Register for
August 28-29
Register for 
October 27-28

Register for
November 4-5
Foglight Scripting Training
Instructor-led Training

January 16-17
Registration Closed
April 23-24
Registration Closed
Register for 
July 29-30
Register for
October 30-31
Foglight Reporting Training
Instructor-led Training

January 27-28
Registration Closed
April 28-29
Registration Closed
Register for
Sept 22-23
Regsiter for 
November 24-25

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Our Stat Public Training Calendar lists all public virtual training courses currently scheduled. Be sure to check the calendar frequently for updates.

Course Title & Outline
Q1 2014Q2 2014

Stat for PeopleSoft System Administration Training 
Instructor-led Training

March 17-18
Registration Closed
May 5-6
Registration Closed
Stat for PeopleSoft Developer Training
Instructor-led Training
March 19-21
Registration Closed
May 7-9
Registration Closed
Stat for Oracle EBS System Administration Training
Instructor-led Training
March 10-11
Registration Closed

May 12-13
Registration  Closed
Stat for Oracle EBS Developer Training
Instructor-led Training
March 12-14
Registration Closed

May 14-16
Registration Closed

If you are an administrator purchasing public training through the eStore on behalf of the intended student, you must enter the student's email address in the contact information on the initial order form. Students are enrolled in training immediately upon purchase via the email address entered in the initial order form. To enter a different billing contact for order confirmation/invoice purposes, complete the initial order and payment information using the student's email, then select the "Next" button to continue to the "Order Review" page and select the "different billing address" link.

Orders can only be placed in single quantities at this time. Each student will require a separate order to be submitted for enrollment. If you have a large number of students to order for, it may be more expedient to contact your sales rep to place the order.

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Workspace Management

Listed below are the current training options for Workspace Management Solutions. We will be adding updated training packages specific to additional products in this area as they become available.

If you do not see a course that suits your current Workspace Management training needs, contact us to discuss options for customized training solutions tailored to your product and requirements.

Course Title
Target Audience
Description
Duration
Delivery Format

ChangeBASE Professional 6.0 Self-paced Training
Web-based Training

ChangeBASE Administrators and IT personnel responsible for the installation, configuration and management of the ChangeBASE Professional 6.0 solution

Self-paced, web-based training providing students with the essential information needed to effectively implement the solution.

View course outline

Self-paced with approximately 3 hours of training material.

Self-paced web course = $250 USD (per student)

Buy Now

Note: for administrators ordering on behalf of students

Desktop Authority Concepts and Basic Administration Self-paced Training
Web-based Training
Administrators of Windows-based desktops utilizing the Desktop Authority solutionSelf-paced, web-based training instructing students on installation, configuration and how to begin effectively utilitzing the solution within their environment.

View course outline
Self-paced with approximately 4 hours of training material.Self-paced web course = $499 USD (per student)

Buy Now

Note: for administrators ordering on behalf of students
Desktop Authority Objects - Group One Self-paced Training
Web-based Training
Administrators of Windows-based desktops utilizing the Desktop Authority solutionSelf-paced, web-based instruction on configuring a select group of commonly used objects in Desktop Authority. 

View course outline
Self-paced with approximately 75 minutes of training materialSelf-paced web course = $199 USD (per student)

Buy Now

Note: for administrators ordering on behalf of students
Desktop Authority Objects - Group Two Self-paced Training
Web-based Training
Administrators of Windows-based desktops utilizing the Desktop Authority solutionSelf-paced, web-based instruction on configuring a select group of commonly used objects in Desktop Authority.

View course outline
Self-paced with approximately 75 minutes of training materialSelf-paced web course = $199 USD (per student)

Buy Now

Note: for administrators ordering on behalf of students
Desktop Authority Advanced Administration Self-paced Training
Web-based Training
Administrators of Windows-based desktops utilizing the Desktop Authority solutionSelf-paced, web-based instruction on advanced features and functionality of Desktop Authority, including the Setup Tool, reporting, Remote Management, Expert Assist and the Log Gathering Utility.

View course outline
Self-paced with approximately 90 minutes of training materialSelf-paced web course = $199 USD (per student)

Buy Now

Note: for administrators ordering on behalf of students
Desktop Authority Training
Instructor-led Training
Administrators utilizing Desktop Authority to manage Windows-based desktops in their environmentTrain students in efficiently utilizing Desktop Authority v9 with extensive, instructor-led lecture, demos and hands-on labs/tests.

View course outline
3 days
6 hours / day
Private virtual or onsite
Request Now

Public Course Calendar
Desktop Authority Basic Workshop Virtual Training
Instructor-led Training
Administrators utilizing Desktop Authority v9 to manage Windows-based desktops in their environmentProvides students with a basic understanding of how to install, configure and manage the Desktop Authority v9 solution.

View course outline
1 day
4 hours
Private virtual or onsite
Request Now

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If you are an administrator purchasing Web-based Training through the eStore on behalf of the intended student, you must enter the student's email address in the contact information on the initial order form. Students are enrolled in training immediately upon purchase via the email address entered in the initial order form. To enter a different billing contact for order confirmation/invoice purposes, complete the initial order and payment information using the student's email, then select the "Next" button to continue to the "Order Review" page and select the "different billing address" link.

Orders can only be placed in single quantities at this time. Each student will require a separate order to be submitted for enrollment. If you have a large number of students to order for, it may be more expedient to contact your sales rep to place the order.

Our Windows Management Public Training Calendar lists all public virtual training courses currently scheduled. Be sure to check the calendar frequently for updates.
NOTE for administrators ordering on behalf of one or more students, please review the note at the end of this calendar.

Course Title, Outline & Price
Q1 2014
Q2 2014Q3 2014Q4 2014

Desktop Authority Instructor-led, Virtual Training 
$2,160 per student


February 12-14
Registration Closed


March 12-14
Registration Closed

April 9-11
Registration Closed
May 14-16
Registration Closed

June 11-13
Registration Closed

July 9-11
Registration Closed
Register for
August 13-15



Register for
September 10-12

Register for
October 15-17
Register for
November 12-14


Register for
December 10-12

If you are anadministrator purchasing public training through the eStore on behalf of the intended student, you must enter the student's email address in the contact information on the initial order form. Students are enrolled in training immediately upon purchase via the email address entered in the initial order form. To enter a different billing contact for order confirmation/invoice purposes, complete the initial order and payment information using the student's email, then select the "Next" button to continue to the "Order Review" page and select the "different billing address" link.

Orders can only be placed in single quantities at this time. Each student will require a separate order to be submitted for enrollment. If you have a large number of students to order for, it may be more expedient to contact your sales rep to place the order.

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Windows Management

Listed below are the current training options for our Windows Server Management Solutions.

If you don't see a course that suits your current Windows Server Management training needs, contact us to discuss options for customized training solutions tailored to your product and requirements.

The full Windows Management Course Catalog is listed below.

Course Title
Target Audience
Description
Duration
Delivery Format

Active Administrator Training 
Instructor-led Training

Designed for administrators of Active Directory utilizing Active Administrator

Instruction on effectively administering Active Direcory with Quest's Active Administrator solution.

View course outline

1 day / 6 hours

Private virtual or onsite training
Request Now

Public course calendar

GPOADmin Training 
Instructor-led Training

Designed for Group Policy Administrators and Active Directory Administrators who are responsible for maintaining their environment

Instruction on installing within your environment, working with the Version Control system, delegating roles to users and more.

View course outline

2 days 
6 hours / day

Private virtual or onsite
Request Now

Reporter Training 
Instructor-led Training

Active Directory administrators and auditors responsible for managing Quest Reporter as well as those responsible for generating information and audit reports on the state of an Active Directory network.

Instruction on how to configure Quest Reporter for optimal performance as well as how to use Reporter and the Quest Knowledge Portal to gather and report on object attributes in an Active Directory network.

View course outline

2 days 
6 hours / day

Private virtual or onsite
Request Now

InTrust 10.4 Administration Training
Instructor-led Training

Designed for individuals responsible for configuring and administering the InTrust solution within their environment.

Instruction on how to install and configure InTrust 10.4 for optimal performance as well as how to use InTurst and the InTrust Knowledge Portal to gather and report on Windows and other event logs in an enterprise network. Real-time monitoring capabilities are also covered.

View course outline

2 days 
6 hours / day

Private virtual or onsite
Request Now

 

ChangeAuditor Configuration & Integration Training
Instructor-led Training

Individuals responsible for planning the deployment of the various features and components of ChangeAuditor within their environment. 

Instruction on the architecture, installation and configuration of ChangeAuditor and its integration into various systems.

View course outline

2 days 
6 hours / day

Private virtual or onsite
Request Now

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Our Windows Management Public Training Calendar lists all public virtual training courses currently scheduled. Be sure to check the calendar frequently for updates. 
NOTE for administrator ordering on behalf of one or more students, please review the note at the end of this calendar.

Course Title, Outline & Price
Q1 2014
Q2 2014Q3 2014Q4 2014

Active Administrator Training 
$720 per student


February 19
Registration Closed


March 19
Registration Closed

April 16
Registration Closed
May 28
Registration Closed


June 18
Registration Closed


July 15
Registration Closed
Register for
August 20



Register for
September 16

Register for
October 22
Register for
November 19



Register for
December 17

If you are an administrator purchasing public training through the eStore on behalf of the intended student, you must enter the student's email address in the contact information on the initial order form. Students are enrolled in training immediately upon purchase via the email address entered in the initial order form. To enter a different billing contact for order confirmation/invoice purposes, complete the initial order and payment information using the student's email, then select the "Next" button to continue to the "Order Review" page and select the "different billing address" link.

Orders can only be placed in single quantities at this time. Each student will require a separate order to be submitted for enrollment. If you have a large number of students to order for, it may be more expedient to contact your sales rep to place the order.

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Identity and Access

Listed below are the current training options for our Identity and Access Management Solutions. 

If you don't see a course that suits your current Identity and Access Management training needs, contact us to discuss options for customized training solutions tailored to your product and requirements.  

The current Identity & Access Management Course Catalog is listed below.

Course Title
Target Audience
Description
Duration
Delivery Format

ActiveRoles Server (ARS) – Administration Training 
Instructor-led Training

Designed for individuals responsible for configuring and administering ARS within their environment.

Instruction on configuring and administering ARS in the environment to achieve practical user/group lifecycle management within the Windows enterprise.

View course outline

3 days
6 hours / day

Private virtual or onsite training Request Now

ActiveRoles Server (ARS) Web Interface for AD Administration Self-paced Training
Web-based Training
Designed for Help Desk and other administrators responsible for administering Active Directory Objects.Self-paced, web-based instruction on navigating through the ARS Web Interface and performing basic AD administration tasks. 

View course outline
Self-paced with approximately 3 hours of training material.Self-paced web course = $250 USD (per student)

Buy Now

Note: for administrators ordering on behalf of students
Total Privileged Account Management (TPAM) 2.5 Appliance Administration Training
Instructor-led Training
Designed for individuals installing, configuring and utilizing Privileged Password Manager and or Privileged Session Manager.Instruction on the features, functions and benefits as well as the installation and configuration of core components.

View course outline  
3 days
6 hours / day

Private virtual or onsite training Request Now

Quest One Identity Manager Overview & Architecture
Web-based Training
Designed for those required to understand the architecture, features and components of the solution.Self-paced, web-based instruction on the core features and architecture of Quest One Identity Manager. 

View course outline
Self-paced with approximately 3 hours of training material.

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If you are an administrator purchasing Web-based Training through the eStore on behalf of the intended student, you must enter the student's email address in the contact information on the initial order form. Students are enrolled in training immediately upon purchase via the email address entered in the initial order form. To enter a different billing contact for order confirmation/invoice purposes, complete the initial order and payment information using the student's email, then select the "Next" button to continue to the "Order Review" page and select the "different billing address" link.

Orders can only be placed in single quantities at this time. Each student will require a separate order to be submitted for enrollment. If you have a large number of students to order for, it may be more expedient to contact your sales rep to place the order.